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Is there any Magnesium in your Urinary cat treats or hidden in the ingredients??Hello, the Cranberry Chicken Urinary cat treats do not contain any magnesium, all of the items on our website include all active and inactive ingredients both in the listing as well as on the package.
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What measures are in place to protect pets from bird flu?At Beyondwhiskers.com Pet Treats and Supplies, we prioritize the safety and well-being of pets. We ensure strict quality control measures, Small Batch Testing, source products from reputable suppliers, and stay informed about potential health risks like bird flu. Our team follows guidelines from veterinary experts and authorities to safeguard pets from such diseases.
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How does Beyondwhiskers.com ensure the safety of pet food to prevent food poisoning?At Beyondwhiskers.com, we prioritize the safety of your pets by sourcing products from certified facilities and adhering to strict quality control measures including small batch testing. Our commitment to quality and safety helps prevent food poisoning and ensures the well-being of your furry friends.
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Can I insert an image, video, or gif in my FAQ?Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.
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Are your items actually natural?Yes, our items are made from natural ingredients sourced responsibly.
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How much water should I add to powdered cat or dog food and treats?The amount of dry food per weight is listed on the package, and you can break that up into portions throughout the day. Add the necessary amount of water based on your pet's preferences. If your pet prefers a pate texture, add enough water to achieve that consistency. For pets that have difficulty eating solids, you can make it into a soup by adding more water. It's essential to adjust the water amount according to your pet's needs.
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How should I introduce a new pet to my existing pets?Introducing a new pet to your existing pets requires patience and careful planning. Start by keeping the new pet in a separate room to allow them to adjust to their new environment. Gradually introduce the pets through scent swapping, where they can get used to each other's smell before a face-to-face meeting. Supervise their interactions closely and provide positive reinforcement for good behavior. It's essential to give each pet their space and time to adapt to the new dynamics.
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Do you accept ReturnsSince our items are made to order, no returns are accepted, except for the following condition. Damaged upon Delivery, this must be stated by the delivery carrier and scanned as damaged. Simply contact for free return shipping label on damaged items and a full refund or replacement, we do ask you to let us know if you are requesting a refund or replacement so we can have a new batch ready if requesting a replacement. Once the item is returned a full refund or replacement will be issued with 48 hours.
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Do you offer white label and drop shipping services for pet treats and supplies?Yes, Beyondwhiskers.com offers white labeling services for pet treats and supplies, allowing customization with your brand name and logo. Additionally, they provide drop shipping services for convenience in fulfilling orders.
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Are the items on Beyondwhiskers.com batch tested for quality assurance?Yes, all items on Beyondwhiskers.com undergo batch testing to ensure the highest standards of quality and assurance for our customers.
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How do I edit or remove the “FAQ” title?You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under “Info to Display”.
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Does your pet treats or foods contain any hidden ingredients?No, our pet treats and foods are transparently labeled, and we do not use hidden ingredients in our products.
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